Help & FAQs
Services
DIC provides a comprehensive range of services, including Power Services, Digital Solutions, Renewable Energy, and Aviation Services, focusing on innovative and sustainable solutions.
Yes, we specialize in tailored solutions that meet the unique needs of our clients across various industries. Contact us to discuss your requirements.
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
DIC operates in multiple regions, primarily focusing on the African market, with plans for further expansion. Please check our website for specific service areas.
We serve various industries, including energy, telecommunications, construction, and aviation, providing specialized solutions tailored to each sector.
Prerequisites vary by service, but generally include a preliminary assessment of your needs and existing infrastructure.
Yes, we regularly update our website with information about ongoing projects and case studies.
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
Yes, we provide various financing options to help make our services more accessible to our clients.
We adhere to international standards and best practices, ensuring that all our services meet the highest quality benchmarks.
Yes, we provide warranties for our services and products, ensuring peace of mind for our clients.
Yes, we can arrange demonstrations of our services. Please contact us to schedule a demo.
Yes, we offer customizable service packages to meet the unique needs of our clients.
We provide a consultation service to assess your needs and recommend the most suitable solutions.
Help & Support
You can reach our support team via email at hello@dic-ng.com or by phone at +234 802 313 1170. We are here to assist you.
Subscribe to our newsletter and follow us on our social media channels for the latest updates, news, and promotions.
Absolutely! You can schedule a consultation through our contact page, and one of our experts will get in touch with you.
Renewable energy offers numerous benefits, including reduced carbon emissions, lower energy costs, and increased energy independence.
DIC is certified under ISO 9001, ISO 14001, and ISO 45001, reflecting our commitment to quality management, environmental responsibility, and occupational health and safety.
Yes, we welcome visitors to our headquarters. Please contact us to schedule your visit.
We prioritize innovation by investing in research and development and staying at the forefront of technology advancements.
We are transparent about our pricing and do not impose hidden fees. All costs are clearly outlined in our quotes.
We partner with leading technology providers, industry experts, and organizations that align with our values and mission
We are committed to providing exceptional customer support, available 24/7 to address your inquiries and concerns.
We welcome feedback from our clients. You can submit your comments through our contact form or email us directly.
Yes, all our solutions comply with local regulations and industry standards.
If you encounter any issues, please reach out to our support team, and we will resolve it promptly.
You can request a quote through our website or by contacting our sales team directly.
The lifespan varies by technology but generally ranges from 25 to 30 years with proper maintenance.
Yes, we offer comprehensive after-sales support to ensure the continued success of our services.
Yes, we provide maintenance services for all our installations to ensure optimal performance.
Operations
Sustainability is at the core of our operations. We are committed to promoting renewable energy solutions and responsible resource management in all our projects.
The timeline for project completion varies based on the scope and complexity of the project. We provide estimated timelines during the consultation process.
Yes, our solutions are designed to be scalable, accommodating the growing needs of your business
Our process includes an initial consultation, needs assessment, solution design, implementation, and ongoing support
We continuously engage in research and development, attend industry conferences, and collaborate with leading experts to stay ahead of trends.
During the consultation, we will assess your needs, discuss potential solutions, and outline the next steps in our collaboration.
Our commitment to innovation, sustainability, and customer satisfaction sets us apart from our competitors
We communicate transparently with our clients about any potential delays and work collaboratively to find solutions
We measure success through client satisfaction, project completion on time and within budget, and achieving the desired outcomes.
Our vision is to lead the way in providing sustainable energy solutions that benefit both industries and communities
We welcome feedback through our website's contact form or directly via email.
Careers
We offer training for our clients on using our systems and solutions effectively, tailored to your specific needs.
We frequently post career opportunities on our website. Interested candidates can apply directly through our careers page
Policy & Community
Our environmental policy emphasizes sustainability and minimizing our ecological footprint in all operations.
We take data protection seriously and adhere to strict protocols to safeguard our clients' information.
Preparing a clear outline of your needs and objectives will help us tailor our services effectively.
Payment terms vary by project but are clearly defined in our service agreements.
Yes, we actively engage in community initiatives that promote sustainability and social responsibility.
Yes, we provide guidance on regulatory compliance related to energy projects and solutions.
Yes, we offer a customer loyalty program that provides benefits for repeat clients.